Privacy policy

Last updated: August 25, 2026

This Privacy Policy explains how House of Jany, operated by Worldwide Apparel Group LLC, collects, uses, shares and otherwise processes personal information when you visit houseofjany.com, place an order, contact us or otherwise interact with our services.

1. Who Is Responsible for Your Personal Information?

House of Jany is operated by:

Worldwide Apparel Group LLC
2106 House Avenue, Suite 614
Cheyenne, Wyoming 82001
United States

Worldwide Apparel Group LLC is responsible for the personal information processed in connection with House of Jany, except where another provider acts independently under its own privacy obligations.

For privacy-related questions, please contact us through:

Email: hi@houseofjany.com

https://www.houseofjany.com/pages/contact

2. Personal Information We Collect

Depending on how you interact with House of Jany, we may collect the following categories of personal information.

Contact Information

This may include:

• name;
• email address;
• billing address;
• shipping address; and
• other information you provide when contacting us.

Order and Transaction Information

This may include:

• products ordered;
• order number;
• purchase amount;
• payment status;
• shipping information;
• tracking information;
• returns;
• refunds; and
• transaction-related records.

Payment Information

Payments are processed through Shopify Payments and applicable payment infrastructure.

House of Jany generally does not receive or store complete payment-card credentials such as your full card number and security code.

Payment providers may process information necessary to authorize, complete and manage your transaction.

Device and Usage Information

When you use the website, information may be collected automatically, including:

• IP address;
• browser type;
• device type;
• operating system;
• referring pages;
• pages viewed;
• interactions with the website;
• approximate location derived from technical information;
• cookie identifiers; and
• similar online identifiers.

Communications

If you contact us, we may process:

• the contents of your message;
• order details you provide;
• support history; and
• information necessary to respond to your request.

3. How We Use Personal Information

We may use personal information to:

• process and manage orders;
• accept and administer payments;
• arrange shipping and tracking;
• process returns and refunds;
• communicate about orders;
• respond to customer-service requests;
• maintain and operate our website;
• detect and prevent fraud or misuse;
• maintain business and transaction records;
• measure and understand website use;
• improve store functionality;
• conduct advertising and measure advertising performance where permitted;
• send email marketing where you have subscribed or where otherwise permitted; and
• comply with applicable legal obligations.

4. Shopify

House of Jany uses Shopify to operate its ecommerce store.

Shopify may process information relating to:

• website visits;
• customer accounts where applicable;
• orders;
• checkout;
• payments;
• fraud prevention; and
• other ecommerce functionality.

Shopify processes personal information in accordance with its own applicable privacy terms and contractual arrangements with merchants.

5. Shopify Payments

We use Shopify Payments to facilitate eligible payment transactions.

Payment-related information may be processed for purposes including:

• payment authorization;
• transaction processing;
• fraud prevention;
• refunds; and
• payment disputes.

The payment methods actually available for a specific transaction are displayed at checkout.

6. Google Analytics

House of Jany uses Google Analytics to understand how visitors use the website.

Depending on configuration and applicable privacy choices, Google Analytics may process information such as:

• device and browser information;
• interactions with pages;
• referral information;
• approximate location;
• online identifiers; and
• website usage events.

We use this information to understand website performance and customer interaction.

7. Google Ads

House of Jany uses Google Ads for advertising and advertising measurement.

Where applicable and permitted, Google may process information about interactions with our website and advertisements in order to:

• measure advertising performance;
• attribute conversions;
• understand campaign effectiveness; and
• support advertising functions.

Where consent is required for particular cookies or advertising technologies, those technologies should be used in accordance with the applicable consent choices.

8. Wetracked.io

We use Wetracked.io for attribution and conversion tracking.

Information processed may include online identifiers, advertising-related interaction data and order or conversion information necessary to understand how marketing activity contributes to purchases.

9. Omnisend

House of Jany uses Omnisend for email marketing and related customer communications.

If you subscribe to marketing communications, relevant information may include:

• email address;
• subscription status;
• interactions with marketing emails; and
• purchase or website information used for permitted marketing purposes.

You can unsubscribe from marketing emails using the unsubscribe mechanism included in those communications.

10. Klaviyo

House of Jany also uses Klaviyo for email marketing and related customer communication functions.

Depending on how you interact with us, Klaviyo may process information such as:

• email address;
• marketing preferences;
• order activity;
• website activity; and
• engagement with communications.

House of Jany does not describe SMS marketing as an active service unless it is separately introduced and appropriately disclosed.

11. Help Scout

We use Help Scout to support customer-service communications.

When you contact House of Jany, Help Scout may process information such as:

• name;
• email address;
• messages;
• order references; and
• support history.

This information is used to respond to enquiries and manage customer support.

12. Track123

House of Jany uses Track123 to provide shipment and order-tracking functionality.

Track123 may process information relevant to tracking, such as:

• order reference;
• shipment information;
• tracking number;
• carrier information; and
• shipment events.

13. Trustpilot

House of Jany uses Trustpilot in connection with customer reviews and review-related services.

Where used, relevant information may be processed to facilitate or administer review activity.

Trustpilot operates its own services under its applicable privacy terms.

14. Cookies and Similar Technologies

House of Jany and its service providers may use:

• cookies;
• pixels;
• tags;
• local storage; and
• similar technologies.

These technologies may support:

• essential website functionality;
• checkout and security;
• preferences;
• analytics;
• attribution;
• advertising; and
• marketing functionality.

Some technologies may require consent depending on applicable law and the nature of the processing.

For additional information, please review our Cookie Policy.

15. How We Share Personal Information

We may share personal information where reasonably necessary with categories of recipients such as:

• ecommerce platform providers;
• payment processors;
• shipping and logistics providers;
• analytics providers;
• advertising and attribution providers;
• marketing providers;
• customer-support providers;
• order-tracking providers;
• review platforms;
• professional advisers; and
• government, regulatory or legal authorities where required.

We do not disclose personal information merely because a third party requests it. Disclosure must have an appropriate operational or legal basis.

16. Sale, Sharing and Targeted Advertising

Certain US state privacy laws use terms such as sale, sharing or targeted advertising in specific legal ways.

Some advertising, analytics or attribution activities may fall within these definitions depending on the technology used and applicable law.

Where a consumer has a legally applicable right to opt out of such processing, House of Jany will provide or honor the appropriate mechanism.

17. Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights relating to your personal information, which can include rights to:

• request access to personal information;
• request correction of inaccurate information;
• request deletion;
• obtain a copy of certain information;
• opt out of certain sales, sharing or targeted advertising;
• limit certain uses of sensitive personal information where applicable; and
• appeal certain privacy-rights decisions where required.

These rights are subject to applicable legal conditions, exceptions and verification requirements.

18. Exercising Your Rights

You may submit a privacy request through:

Email: hi@houseofjany.com

https://www.houseofjany.com/pages/contact

Please provide enough information for us to understand your request and, where legally required, reasonably verify your identity.

We will not require more personal information than is reasonably necessary to process and verify the request.

Where applicable law permits the use of an authorized agent, we may request appropriate evidence of that authorization.

19. Non-Discrimination

Where required by applicable privacy law, House of Jany will not unlawfully discriminate against you because you exercised an applicable privacy right.

20. Marketing Communications

If you subscribe to promotional email communications, you may unsubscribe using the unsubscribe link provided in the relevant email.

Unsubscribing from marketing communications does not prevent us from sending non-promotional messages necessary for matters such as:

• orders;
• payments;
• shipment updates;
• returns;
• refunds; or
• customer-service responses.

21. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including:

• completing transactions;
• administering orders and returns;
• providing customer support;
• maintaining financial and business records;
• fraud prevention;
• dispute handling; and
• compliance with applicable legal obligations.

Retention periods may vary depending on the type of information and applicable requirements.

22. Security

We use reasonable administrative, technical and organizational measures intended to protect personal information.

No method of transmission or storage can be guaranteed to be completely secure.

Customers should not send full payment-card numbers, security codes or passwords through ordinary customer-service communications.

23. International Processing

Some of our service providers may process personal information in locations outside your state or country.

Where applicable, personal information may therefore be transferred to and processed in other jurisdictions subject to the provider's contractual, technical and legal safeguards.

24. Children

House of Jany is not intended to knowingly collect personal information from children in circumstances where parental consent or another legal basis would be required.

If you believe a child has provided personal information improperly, please contact us.

25. Third-Party Websites

Our website may contain links to third-party websites or services.

House of Jany is not responsible for the independent privacy practices of third parties. Review their privacy information before providing them with personal information.

26. Changes to This Privacy Policy

We may update this Privacy Policy when our:

• services;
• providers;
• website functionality;
• privacy practices; or
• applicable requirements

change.

The current version will be published on houseofjany.com with an updated revision date where appropriate.

27. Contact

For questions or requests concerning this Privacy Policy or your personal information:

House of Jany
Operated by Worldwide Apparel Group LLC

2106 House Avenue, Suite 614
Cheyenne, Wyoming 82001
United States

Contact:
Email: hi@houseofjany.com
https://www.houseofjany.com/pages/contact