Privacy Policy

Last updated: October 7, 2026

This Privacy Policy explains how House of Jany, operated by Worldwide Apparel Group LLC, collects, uses, discloses, shares and otherwise processes personal information when you visit houseofjany.com, place an order, contact us, use our services or otherwise interact with House of Jany.

1. Who Is Responsible for Your Personal Information?

House of Jany is operated by:

Worldwide Apparel Group LLC
2106 House Avenue, Suite 614
Cheyenne, Wyoming 82001
United States

Worldwide Apparel Group LLC is responsible for personal information processed in connection with House of Jany, except where a third-party provider processes information independently under its own privacy obligations.

For privacy-related questions or requests, contact us at hi@houseofjany.com or through our Contact page.

2. Personal Information We Collect

The personal information we collect depends on how you interact with House of Jany.

Contact Information

This may include:

your name;
email address;
billing address;
shipping address; and
other contact information you choose to provide.

Order and Transaction Information

This may include:

products ordered;
order number;
purchase amount;
payment status;
shipping information;
tracking information;
returns;
refunds; and
transaction-related records.

Payment Information

Payments are processed through Shopify Payments and applicable payment infrastructure.

House of Jany generally does not receive or store complete payment-card credentials such as your full card number or card security code.

Payment providers may process information necessary to authorize, complete, secure and administer your transaction.

Device, Browser and Usage Information

When you visit or interact with the website, information may be collected automatically, including:

IP address;
browser type;
device type;
operating system;
referring pages or sources;
pages viewed;
website interactions;
approximate location derived from technical information;
cookie identifiers;
advertising or attribution identifiers; and
similar online identifiers and technical information.

Communications and Customer Support Information

If you contact us, we may process information such as:

your name and email address;
the contents of your message;
order information you provide;
support history;
photographs or other supporting information you voluntarily provide; and
information reasonably necessary to respond to your request.

Please do not submit full payment-card numbers, security codes or passwords through ordinary customer-service communications or contact forms.

Marketing Information

If you subscribe to email marketing, we may process information such as:

your email address;
subscription status;
marketing preferences;
engagement with marketing emails;
website activity; and
purchase activity used for permitted marketing purposes.

House of Jany currently describes email marketing as an active marketing channel. We do not describe SMS marketing as an active service.

3. Sources of Personal Information

We may collect personal information:

directly from you when you place an order, contact us or provide information;
automatically when you interact with our website;
from Shopify and our ecommerce infrastructure;
from payment-processing providers;
from shipping, logistics and tracking providers;
from analytics, advertising and attribution providers;
from marketing and customer-support providers; and
from other service providers used to operate House of Jany.

4. How We Use Personal Information

We may use personal information to:

process and administer orders;
accept and manage payments;
arrange shipping and delivery;
provide shipment and order tracking;
process returns and refunds;
communicate with you about your order;
respond to customer-service requests;
operate, maintain and secure our website;
detect, investigate and prevent fraud, misuse or security incidents;
maintain transaction, accounting and business records;
understand how visitors use our website;
measure website and campaign performance;
improve store functionality and customer experience;
conduct advertising and conversion measurement where permitted;
attribute purchases and conversions to marketing activity;
send email marketing where you have subscribed or where otherwise permitted;
administer customer reviews where applicable;
establish, exercise or defend legal claims; and
comply with applicable legal, regulatory and contractual obligations.

Where applicable law requires consent for a particular use of cookies, advertising technologies or other processing activity, we will use the relevant technology in accordance with the applicable consent or privacy choices.

5. Shopify

House of Jany uses Shopify to operate its ecommerce store.

Shopify may process information relating to:

website visits;
customer accounts where applicable;
shopping-cart activity;
orders;
checkout;
payments;
security and fraud prevention; and
other ecommerce functionality.

Shopify processes personal information in accordance with its applicable privacy terms and contractual arrangements with merchants.

6. Shopify Payments

House of Jany uses Shopify Payments to facilitate eligible payment transactions.

Payment-related information may be processed for purposes including:

payment authorization;
transaction processing;
security and fraud prevention;
refunds; and
payment disputes.

The payment methods actually available for a specific transaction are displayed during checkout.

7. Google Analytics

House of Jany uses Google Analytics to understand how visitors use and interact with the website.

Depending on configuration and applicable privacy choices, Google Analytics may process information such as:

device and browser information;
website interactions;
pages viewed;
referral information;
approximate location;
online identifiers; and
website usage events.

We use this information to understand website performance, customer interaction and general store usage.

8. Google Ads

House of Jany uses Google Ads for advertising and advertising measurement.

Where applicable and permitted, Google may process information about interactions with our website and advertisements in order to:

measure advertising performance;
attribute conversions;
understand campaign effectiveness; and
support advertising functionality.

Where consent or another privacy choice is required for particular advertising technologies, those technologies should operate in accordance with the applicable choice.

9. Wetracked.io

House of Jany uses Wetracked.io for attribution and conversion tracking.

Information processed may include:

online identifiers;
advertising interactions;
referral information;
conversion events; and
order or conversion information used for attribution.

This information helps us understand how marketing activity contributes to purchases.

10. Omnisend

House of Jany uses Omnisend for email marketing and related customer communications.

Depending on your interaction with us, information may include:

email address;
subscription status;
marketing preferences;
interactions with marketing emails;
website activity; and
purchase activity used for permitted marketing purposes.

You can unsubscribe from promotional emails using the unsubscribe mechanism included in those communications.

11. Klaviyo

House of Jany also uses Klaviyo for email marketing and related customer communication functions.

Depending on your interaction with us, Klaviyo may process information such as:

email address;
marketing preferences;
subscription status;
order activity;
website activity; and
engagement with communications.

House of Jany does not currently describe SMS marketing as an active marketing service.

12. Help Scout

House of Jany uses Help Scout to support customer-service communications.

When you contact us, Help Scout may process information such as:

your name;
email address;
messages;
order references;
attachments or supporting information you provide; and
customer-support history.

This information is used to respond to enquiries and manage customer-support communications.

13. Track123

House of Jany uses Track123 to provide shipment and order-tracking functionality.

Track123 may process tracking-related information such as:

order reference;
shipment information;
tracking number;
carrier information; and
shipment and delivery events.

14. Trustpilot

House of Jany uses Trustpilot in connection with customer reviews and review-related services.

Where applicable, relevant information may be processed to facilitate or administer review activity.

Trustpilot operates its own services under its applicable privacy terms.

15. Cookies and Similar Technologies

House of Jany and its service providers may use cookies and similar technologies, including:

cookies;
pixels;
tags;
local storage;
browser identifiers; and
similar online technologies.

These technologies may support:

essential website functionality;
shopping-cart and checkout operation;
security and fraud prevention;
preferences;
analytics;
advertising;
conversion measurement;
attribution; and
marketing functionality.

Certain non-essential technologies may require consent or provide an opt-out right, depending on applicable law and how the technology is configured.

For more information, please review our Cookie Policy.

16. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to categories of recipients such as:

ecommerce platform providers;
payment processors;
shipping, fulfilment and logistics providers;
analytics providers;
advertising and attribution providers;
email-marketing providers;
customer-support providers;
shipment-tracking providers;
review platforms;
fraud-prevention and security providers where applicable;
professional advisers such as accountants, insurers or legal advisers where necessary;
business counterparties in connection with a legitimate corporate transaction; and
government, regulatory, judicial or law-enforcement authorities where legally required.

We do not disclose personal information merely because a third party requests it. A disclosure must have an appropriate operational, contractual or legal basis.

17. Sale, Sharing and Targeted Advertising

Certain U.S. state privacy laws use terms such as sale, sharing or targeted advertising in specific legal ways that may extend beyond the ordinary meaning of those terms.

Depending on how advertising, analytics and attribution technologies are configured, certain processing activities may fall within one or more of these definitions.

Where applicable law gives you the right to opt out of such processing, House of Jany will provide or honor the applicable mechanism.

Where available, you may also use our Your Privacy Choices page to exercise applicable opt-out choices.

18. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

request access to personal information we maintain about you;
request correction of inaccurate personal information;
request deletion of certain personal information;
obtain a copy of certain personal information;
opt out of certain sales, sharing or targeted advertising;
limit certain uses of sensitive personal information where applicable;
withdraw consent where processing is based on consent and withdrawal is legally available; and
appeal certain privacy-rights decisions where required by applicable law.

These rights are subject to applicable legal conditions, exceptions and identity verification requirements.

19. Exercising Your Privacy Rights

You may submit a privacy request through:

Email: hi@houseofjany.com
Contact page: https://www.houseofjany.com/pages/contact

Please provide enough information for us to understand your request and, where legally required, reasonably verify your identity.

We will not request more personal information than is reasonably necessary to understand, process and verify your request.

Where applicable law permits an authorized agent to submit a request on your behalf, we may request information reasonably necessary to verify the agent's authority and your identity where required.

20. Opt-Out Preference Signals

Certain browsers and devices may transmit privacy preference signals, including legally recognized opt-out preference signals.

Where applicable law requires House of Jany to recognize or respond to a valid opt-out preference signal, we will handle that signal in accordance with applicable requirements and our technical configuration.

21. Non-Discrimination

Where required by applicable privacy law, House of Jany will not unlawfully discriminate against you because you exercised an applicable privacy right.

22. Marketing Communications

If you subscribe to promotional email communications, you may unsubscribe using the unsubscribe link included in the relevant email.

Unsubscribing from marketing communications does not prevent House of Jany from sending non-promotional communications that are necessary or appropriate in connection with:

orders;
payments;
shipping or delivery;
shipment tracking;
returns;
refunds;
security notices; or
customer-service responses.

23. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected or otherwise processed, including:

completing transactions;
administering orders, deliveries and returns;
providing customer support;
maintaining financial, tax and business records;
fraud prevention and security;
handling disputes and chargebacks;
enforcing agreements; and
complying with applicable legal obligations.

Retention periods may vary depending on the type of information, the purpose for which it is processed and applicable legal requirements.

We may retain information for a longer period where reasonably necessary to establish, exercise or defend legal claims or where retention is required by law.

24. Security

We use reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Customers should not send complete payment-card numbers, card security codes or passwords through ordinary customer-service communications.

25. International Processing

Some service providers used by House of Jany may process personal information in locations outside your state or country.

Personal information may therefore be transferred to or processed in other jurisdictions, subject to applicable contractual, organizational, technical and legal safeguards used by the relevant provider and House of Jany where required.

26. Children

House of Jany is not directed toward children, and we do not knowingly collect personal information from children in circumstances where parental consent or another legal basis would be required.

If you believe a child has provided personal information to House of Jany improperly, please contact us so that the matter can be reviewed.

27. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

House of Jany is not responsible for the independent privacy practices of those third parties. We encourage you to review their privacy information before providing them with personal information.

28. Changes to This Privacy Policy

We may update this Privacy Policy when our:

services change;
service providers change;
website functionality changes;
privacy practices change;
business operations change; or
applicable legal or regulatory requirements change.

The current version will be published on houseofjany.com with an updated revision date where appropriate.

29. Contact Us

For questions, concerns or requests regarding this Privacy Policy or your personal information, contact:

House of Jany
Operated by Worldwide Apparel Group LLC
2106 House Avenue, Suite 614
Cheyenne, Wyoming 82001
United States